Why SIA is the best airline in the world?

Few has questioned the Best Airline in the world is Singapore Airline, but ever fewer know why. I had met with my friend Vincent, who told me a story that made me understand one of reasons behind.

Vincent is the cabin supervisor. On one of flights from Singapore to London last year, shortly after taking off, they discovered the flight entertaining system was down. Despite of one and hours effort, the on flight machinist was unable to repair it, thus suggested to stop over at India. That would mean the delay of flight and potentially the airline would have paid millions of compensation to passengers on board.

Vincent came up with a "crazy" idea. He made an announcement as following:

"We have a surprise news for you, a good and bad one. The bad news is our Krisworld system is dead. We know you are very disappointed. But the good news is that, we are going to have "Poetry Competition",

You can pour out how unhappy and disappointed you are, but must in poetic form. The winners will be awarded surprised prizes, which are worthy of your effects."

Such ingenious idea is probably the first time in airline history, and the first "Poetry Competition" in the air.

The passengers were too overwhelmed by this idea to be unhappy, as they soon emerged themselves into "creative complaining".

The stewardesses were busy among the seats, handing over the paper and pens and, soon collecting the poems.

The cabin crew instantly became "judges of competition," Needless to say, not by their ability to appreciate poetry, but the creativeness.

The finals emerged finally whose poems were read aloud and were received many rounds of applause. The winners were rewarded by the first class wine, duty free goods and souvenirs. My friend had to "risk" his boundary of duty to allow these "prizes", but comparing otherwise thousands, if not millions, compensation, and delaying of flight, that was much saving for SIA. Most important, the passengers were surprisingly pleased.

A number of them wrote to newspaper and media to describe this flight as "one of best flight" they ever had.

My friend was awarded the "Best creative flight supervisor" in the year.

A difficulty was turned around to be an enjoyable journey, all because of Human Capital of SIA.

If you are thinking of buying SIA shares, I would suggest you to hurry u[.

Pray for China

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Do you worry? sometimes?

What are you worrying for? Are you worried for you job? That is why you are so careful to speak, to act, to write, "if I have not been so careful, I might have been laid off by now."

Are you worried whether you will have enough money to...

Are you worried your children? Are they safe, with good company? If you are not worrying for them, perhaps, you are not good parents.

Are you worried for your health? There are 101 chances to die, to get sick, and how can one not to?

Are you worried for death? Oh, dreadful, even when you sleep, you worry about whether you will wake up.

Are you worried for your hearth? 23% people every year died of heart attack, "how can I am sure my heart is working fine?"

Are you worried for your wife? "Is she safe, loyal and faithful, or still in love with me?"

Are you worried for weather? "Oh yes, I want to go outing, whether will be a good weather?"

Are you worried about accident? Car accident, airplane crash, nowadays, even when you walk on the road, the tree may fall on you.

Are you worried about future? Terrorism, economic and political.... "Oh yes, there are just too many things I need to worry about."

But Wait, think, Can you worry change any of those things? If not, why worry? When you start to worry, you lost your peace; your joy; your heath and your time.
Most of things you worry about are in future tense. Worry makes you to escape the responsibility for now.

Because of worry, you create a false impression of being responsible, being a good parent or good spouse. In reality, you are lack of responsibility. Because of worrying, you have no courage to take risk in your career, so your career never will advance; because of worrying, you don't trust anyone, so you have no friends; because of worrying, you sacrifice your own health and joy.

By worrying, you lost your precious present tense to enjoy life and to take opportunity. By worrying, you lost great privilege of faith and gratefulness.
Jesus once said "Which of you by taking thought can add one cubit unto his stature? Consider the lilies of the field, how they grow, they toil not, neither do they spin; the fowls of the air, for they sow not, neither do they reap, yet your heavenly Father feeds them, are you not much better than they?"

In this world, we all have many worries, but we all have choice of "Not to worry."
Remember the prayer of a wise man "Dear Lord, let me change for those things I could, but set me free from worrying for those things I could not, but trust in your goodness and mercy in my whole life and beings. Amen."

The fantistic trip- to remind us who we are!

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Midlife Crisis

There is a common phenomenon called Midlife crisis. It refers to a transition period from young adult to midlife. That is time when many men and women have more or less established their family, career. Work has become a routine and losses its freshness and challenging; Children are now more independent, they start to have their own friends; spouse has become very familiar, very often, too familiar to care more. Suddenly there is an emptiness and weariness for day to day routine.

They often experience a disharmony and dismemberment that is a call for growth in consciousness and a change of life.

One of my friends, in his early 40’s, having a lucrative job and a comfortable home and a loving family, but the urge to change was so strong that he finally decided to resign from his job and became a full time minister; another one, being a stay at home for six years, she devoted her time and energy to look after her two daughters, when they entered school, she suddenly felt quite at loss;

It is truly a calling from inner live for change. It may appear as a crisis but also can be a positive self realization, as we enter into midlife, our inner unknown and dormant personality might become waken up. Maybe you were always pushed to study hard, to get good marks and get good job, you did all these because you were told so, you had to forgo some of interests you once had and let something or someone just pass by. Consciously or unconsciously you begin to evaluate your life: - childhood, you have little control, youth, you have little freedom, and now you start to evaluate your early life choices, many important choices that have made of today’s you.

What if, I did not choose to be …?
What if, I did not marry to or even marry
What if, I did not get into this school but…?

So you start to crave those things you had not done, had no chance to do or had no time to do. But are we ready to change, and dare to? Some of us are just too scare to change,


Quoting from “Passion for Life” by Anna Breennan, where she gives an wonderful illustration of midlife crisis to show that our life turning points, though sometime appears as crisis, may become a blessing to you.

“Midlife crisis is usually triggered and centered around an inner or outer event in a person’s life. ..For Rabbi Kushner and his wife, the midlife crisis was an event in their outer life that came uninvited. In his book “When bad things happen to good people”, he told of how his son’s fatal illness became the catalyst fro the evolution of his faith and relationship with God. A dramatic grown up occurred when Kushner realized that he could obey all God’s law, devote himself to doing good, it would be no guarantee that good things would come to his way. Dealing his son’s illness challenged his youthful faith and assumptions. He was forced to reevaluate and redefine his faith in life and his faith in God. He came to realize that God does not want people to sorrow, pain, evil and death, God can only help to create people despite, and in and through the sorrow, death, evil and pain that come into someone’s life. He saw that he himself was free to respond to these events in a way that would foster his collaboration with the work for the Master Potter. He came to realize that all development takes place as one responds to the life events that are molding one. He came to understand also that there is no guarantee that you will not do evil, even in the midst of striving to be a good person. But even here, the evil you do to yourself and others can eventually be the stuff of bringing about growth and development, if you contritely and humbly accept responsibility and respond to the reality around you. Life challenges every youthful idea, belief and faith itself. Midlife and mature years call for a maturation of faith on all levels.”

If you, my dear friends, are at this stage of life. It is good time to adjust, to find more passion for life, and to fulfill your life to fullness potential. Most of all, to know God and to be known by God.

The Turning Point of Life

The life, like river, has many turning points. For Enoch, one of the most important turning points was in the year of his sixty five, when he begot his first son, Methuselah. “Methuselah” is a very special name means “after he dies, it will come.” That tells us, something happened in Enoch’s life and he named his son, to remind others “it will come”.

What was “it” that Enoch expected? We know from Bible that Methuselah was lived 969 years and on the year he died, the great floor came to the earth. Was that the special message which Enoch tried to convey? Jude 14, 15 tells us “And Enoch also, the seventh from Adam, prophesied of these, saying, Behold, the Lord cometh, with ten thousands of his saints, to execute judgement upon all and to convince all that are ungodly among them of all their ungodly deeds which they have ungodly committed, and of their hard speeches which ungodly sinners have spoken against him.” He was tried to tell the world of his time, the judgement of ungodly was coming. “It” may also refer to the Lord second coming.

For whatever reason, the birth of his son changed Enoch’s life, after that turning point for he was “walking with God after he begat Methuselah”. God will reward everyone that diligently seeks him. 1 Corinthians 2:9 “Eye hath not seen, nor ear heard, neither have entered into heart of man, the things which God hath prepared for them that love him”. And he did not see death for God took him

The birth of a child can be an important point for all mankind.